doza lucas
May 9, 2022
Live Agent Through Emma
After USCIS update their website, it seem to me i cannot connect to the live agent anymore eventhough i tricked them by typing “info pass” then live agent after stated my question, Emma said “all represenatives are busy”
Anyone can get a hold with live agent?
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Bebik K-HMay 9, 2022
same
doza lucasMay 9, 2022
this is ridiculous, i just want to know when will the Tier 2 Officers call me back, plus after I faxed request evidence for expedite my EAD, it has been a week!
Bebik K-HMay 9, 2022
Yes tou r right. We have to wait on the line for hours, or for chat. from 7 am to 9 am ı was waiting quote. not fair! And no responsiblity. How come They dont see my citizenship status on their system and not update my status on my husband cases?!!!! so in short, ı dont know What im gonna do
A. S.May 9, 2022
for Emma’s live chat: just continue typing Live chat after she says that all are busy. It will eventually go through. For me it is always number 51 in line - takes ~30 min
doza lucasMay 9, 2022
@bebik ikr, so annoying
doza lucasMay 9, 2022
@A.S I tried but i was not put on the qeue even
Bebik K-HMay 9, 2022
ı called them. after pushing 1 for english, say appointment When teleagent speaks. it is the shortest wayfor connecting an agent
Célouche faidMay 10, 2022
i never got them using Emma and it was a week ago since I have been trying , says all the representative are busy .
