A A
Jul 18, 2022
How do I chat with a live agent through Emma?
Each time I type in chat with a live agent, Emma pops up some links to redirect. e to their website.
Anyone with useful information on how to chat with Emma please.
Thanks.
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al tanJul 18, 2022
they can only do live chat if the USCIS office opens. if i’m not mistaken it is should be Eastern time.
they also won’t have it if it’s Saturday, Sunday federal, public holiday
Martin MJul 18, 2022
i kept typing live chat to agent. the last link provided at the end of the list after several tries is Connect Live Chat. click on that and it will lead you to the live chat. when it asked what you wanted to talk about i type expedite request, else it didn’t work for me. most people would agree calling is much better.
A AJul 18, 2022
Thanks for those info 👍 guys.
high hopes 🤍Jul 18, 2022
@martin did you get to expedite your I765? did they respond you?
Martin MJul 19, 2022
I requested to expedite on July 6 as I had a job offer. Nothing since then.
Rudy RichJul 19, 2022
It's best to call USCIS if you are here in the US, say infopass and you'll wait atleast 20-30 minutes before a live agent comes on the phone.
memee naJul 19, 2022
literally keep writing live representative million times till u get thru
high hopes 🤍Jul 21, 2022
@martin any news for you yet?
Martin MJul 21, 2022
sadly no news for me yet 😬called again yesterday and the agent put in a second request. i hope i will get good news soon.
high hopes 🤍Jul 21, 2022
yess good luck!
do let us know when u do :D
high hopes 🤍Jul 27, 2022
hey @martin
what’s up with your request? you got any reply?
Martin MJul 27, 2022
hey, I did. they emailed me for evidence on July 22, faxed evidence on the same date. on july 25 i got the approval. waiting for the card to be mailed to me.
high hopes 🤍Jul 27, 2022
nice! congratulations
high hopes 🤍Jul 27, 2022
im trying to expedite too through emma. but it keeps on saying to try again later during the business hours. pfft. it’s so frustrating
Martin MJul 27, 2022
i would say try calling them. i didn’t have much luck with emma. i was able to get in queue only once. i also posted a post detailing the timeline and process. hope that could help. good luck! i hope you will get good news soon.
high hopes 🤍Jul 27, 2022
thanks for the info @martin
